A brief guide to mental health resources in Beijing

Featuring support groups, counselling services, emergency contacts and more

Struggling with any sort of disease or illness can be hard. It can become especially hard if you also happen to be living in a country that is not your own, if you don't speak the language fluently, or even if you just live in a different city to your close family and friends. Struggling with an illness that that others might not even see or be aware of can become even harder.

Yet, despite how difficult it may seem at times, there are people out there who understand and want to help. Like many things in Beijing, finding the right support for yourself may take some time, and contacts through WeChat or word of mouth, so we've rounded up just a few resources to help. If you have any further information on mental health support in Beijing, we encourage you to contact us so that we can list as many options as possible.
BJU's Psychological Health Center

BJU's Psychological Health Center

The Psychological Health Center at Beijing United Family Hospital provides consultations, assessments and treatment to individuals, adults, children, couples and families. Treatment is available for mood disorders, relationship and parenting issues, loss and bereavement concerns, and educational and developmental needs. If you have questions or want to make an appointment, call or access their website here.


United Family New Hope Clinical Center, 9-11 Jiangtai Xi Lu, Chaoyang District. 5927 7067.

Raffles' mental health and counselling services

Raffles' mental health and counselling services

The Mental Health and Counselling department at Raffles Medical Group is staffed by compassionate, experienced and internationally trained doctors and counsellors, who are available to help you identify problems and provide the support you need. They provide individual therapy, pre-marital, couples and family therapy, support for adjustment issues, help with parent-child relations, assistance in stress management and psycho-educational assessments. Their services are available in English, French, Japanese and Chinese.


For more information visit their website, or call to make an appointment

Kunsha Building, 16 Xinyuanli, Xindong Lu, Chaoyang District. 6462 9112.

Lifeline Shanghai

Lifeline Shanghai

Lifeline Shanghai serves the English-speaking community with free, confidential and anonymous emotional support via telephone from 10am to 10pm, 365 days of the year. Their helpline offers services that respect everyone’s right to be heard, understood and cared for, with helpline assistants ready to listen and support, helping you to gain another perspective and connecting you with other support services as needed. Although located in Shanghai, the operators are available to talk to anyone in crisis. For more information, visit their website here


6279 8990.

Photo by Ehimetalor Unuabona on Unsplash

International hotlines

International hotlines

If you are in a crisis or know of someone who is, please make sure you or the person you know is safe. Call an ambulance or seek additional help if there is any risk to life. If you are worried about your own safety, or just want to talk, there is always someone available to listen. Take five minutes to call, and see what happens; there are suicide crisis lines and general helplines that operate around the world. 


In China, Lifeline Shanghai caters to English-speakers. However, there are numerous other ways to talk to someone, regardless of where you are, what time it is, or what you're feeling. For a list of other available helplines, search by country here.

If you would rather join a discussion board, there are online communities for people experiencing mental illness, such as Lived Experience which is monitored at all times by mental health professionals.

Online counselling services

Online counselling services

Online counselling has become a much more widely accepted alternative source of support over the last few years. From Skype sessions, to tailored meditation apps, there are numerous web-based resources that can provide different forms of mental health support. But for longer-term, one-on-one counselling, there are a few websites that offer licensed, experienced help for people around the world.


The best known sites are BetterHelp and Talkspace, offering numerous licensed professionals and ways to contact them. There are many other options however, with some of the best-rated services listed here and an online counsellor search website that can be found here. These online services do come with a fee, but with weekly plans starting from about 40USD, most do offer unlimited messaging or online chats as needed.

Alcoholics Anonymous

Alcoholics Anonymous

If you're struggling with your relationship to alcohol, AA in Beijing hosts numerous meetings each day, every day of the week. For more information, see their new website here

Paediatric services

Paediatric services

Olivia’s Place is an organisation that provides high-quality, multi-disciplinary paediatric consulting services for local and expatriate children of all abilities and ages. In addition to psychological support, they also offer consulting services for speech and language therapy, occupational therapy, physical therapy, learning and behaviour support and development programs. The multi-national staff provide consulting services in English and Chinese, as well as several other languages. More information can be found on their website.


Second floor, Building 6-1, 13 Jiuxianqiao Lu, Chaoyang District. 6461 6283.

Beijing LGBT Center

Beijing LGBT Center

The Beijing LGBT Center is an all-inclusive, supportive and safe community for LGBT individuals and families, aiming to not only fight against bigotry but to help and uplift, as well as connect members of the community. Besides events and activities, the centre also offers a range of psychological support services. For more information, visit their website.

Beijing Mindfulness Centre

Beijing Mindfulness Centre

The Beijing Mindfulness Centre is dedicated to providing a safe and inspiring environment for learning and growth. They offer various mindfulness-based programs in English, Spanish and Chinese, and individual coaching to the community. For more information visit their website


44 Qianyongkang Hutong, Dongcheng District. 6403 4923.

Image: Insights 14 (Apr 2018) via Beijing Mindfulness

Who to call in an emergency

Who to call in an emergency

These are the emergency numbers you should know (and save in your phone). The local police and ambulance numbers are now equipped with translators, so have no fear if you do not speak Chinese – they will make sure you talk to someone who speaks English.


Police 110 
Ambulance 120 (local service); 999 (run by the Beijing Red Cross)
Fire 119 (Chinese only)

For an international, 24-hour emergency hotline, call:
Beijing United Family Hospital 6433 2345 or 5927 7120

For foreign-language clinics, contact: 
Raffles International Clinic 6462 9112 (8am-8pm daily)
Peking Union Medical College Hospital 6529 4088 (day); 6529 5283 (night)

It is highly recommended that you keep emergency numbers to hand in case of any unforeseen circumstances; it might also be helpful to save your embassy's contact details. Ensure your emergency contact information is current, and that if you have any medical issues these are listed on a medical ID or on your phone.

And, just in case you do find yourself in a pickle (or worse), here are some phrases to help you get help:

Help!
Jiù mìng! 
Stop, thief! Zhuā zéi! 
Fire! Zháohuŏ! 
Call an ambulance! Jiào jiùhùchē!
Call the police! Jiào jǐngchá!
I am sick. Wŏ bìng le.
Get a doctor. Kuài qù zhăo yīshēng.
I’m lost. Wŏ mílù le.

Image: Mark Alexandrovich via Unsplash

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